At Inity Pro ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our CRM platform and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name

Email address

Phone number

Business details (e.g., company name, domain, etc.)

Payment information (processed via third-party gateways)

b. Usage Information:

IP address

Browser type

Device information

Activity logs

Pages visited and features used within the platform

c. Client Data:
When you use Inity Pro, you may upload or enter your own client data. We treat this data as confidential and do not access it except as required to provide support or as legally required.

2. How We Use Your Information

We use the collected information to:

Provide and maintain our Services

Communicate with you about your account

Offer customer support

Improve functionality and user experience

Send updates, promotions, or service announcements (you can opt out anytime)

Comply with legal obligations

3. Sharing and Disclosure

We do not sell your information.

We may share data with:

Service providers (e.g., cloud storage, analytics tools, email providers) who help us operate the platform

Legal authorities when required by law or in response to valid requests

Business transfers, if Inity Pro is involved in a merger, acquisition, or asset sale

4. Data Security

We take reasonable measures to protect your data, including:

SSL encryption

Secure user authentication

Role-based access control

Regular data backups

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal data

Request information about how your data is used

Withdraw consent at any time (where applicable)

6. Data Retention

We retain your data for as long as necessary to provide the Services and fulfill our obligations, or until your account is deleted. You may request account deletion by contacting us.

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and improve our platform. You may adjust your browser settings to refuse cookies, but this may impact the functionality of our Services.

8. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. International Users

If you are accessing Inity Pro from outside South Africa, your data may be transferred to and processed in countries with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Services after any changes indicates your agreement to the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact [email protected]